UnicodeIUC18
Unicode Standard Conference Board Past Conferences Call for Papers Sponsors Showcase
Registration Accommodation Travel Program Talks and Papers Next Conference
Abstract

Unicode Enabling a Natural Language Search Engine: Ask Jeeves Answers

John Lowe - Ask Jeeves, Inc. & Tammy Young - Basis Technology Corporation

Intended Audience: Software Engineer
Session Level: Intermediate

Ask Jeeves $B!G (J search technology combines natural-language processing techniques with an editorial staff to provide end-users with a focused, highly relevant search experience. After opening their first European site in March 2000, Ask Jeeves International consulted Basis Technology for help in readying their product suite for Asian markets. Since one of the explicit criteria for this development was to enable the same code base to support multiple languages, the logical choice for them was Unicode-enabled multilingual executables. Along the way the teams faced several challenges. These included processing URLs in a variety of encodings, and upgrading the existing Jeeves tokenizer to handle Unicode characters. In addition to these basic internationalization tasks, Ask Jeeves and Basis worked together to identify appropriate dictionaries, handle Japanese morphology and orthography, build a demonstrable Japanese knowledgebase, and to test this complex software. The newly established Ask Jeeves Japan KK is poised for a successful launch of the Unicode-enabled Japanese Answers software in early 2001.


Unicode
When the world wants to talk, it speaks Unicode

UnicodeIUC18
Unicode Standard Conference Board Past Conferences Call for Papers Sponsors Showcase
Registration Accommodation Travel Program Talks and Papers Next Conference
International Unicode Conferences are organized by Global Meeting Services, Inc., (GMS). GMS is pleased to be able to offer the International Unicode Conferences under an exclusive license granted by the Unicode Consortium. All responsibility for conference finances and operations is borne by GMS. The independent conference board serves solely at the pleasure of GMS and is composed of volunteers active in Unicode and in international software development. All inquiries regarding International Unicode Conferences should be addressed to info@global-conference.com.

Unicode and the Unicode logo are registered trademarks of Unicode, Inc. Used with permission.

12 December 2000, Webmaster