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Abstract

Defining Quality in a Global Context

Tom Lee - Basis Technology Corporation

Intended Audience: Managers, Software Engineers, Content Developers, Graphic Designers, Technical Writers, Quality Assurance Specialists
Session Level: Beginners

Companies introducing products to global markets need to maintain first-rate quality standards to ensure local acceptance of their products in each market. Yet, how does one define "quality" in a global context? This session will provide an in-depth look at technical and process-specific quality assurance requirements for entering global markets.

We will discuss considerations critical to the preparation of non-English QA programs as well as assuring quality for international releases, including proactive process planning, the selection of proper tools, and overcoming language-specific testing challenges.

This session will also educate attendees on key points essential to the successful internationalization of the QA process. Specific questions to be addressed include:

  • What are the global acceptance/exit criteria for software applications?
  • When should I add pseudo-translation to my test plans?
  • Where can automation be used effectively?
  • How can I optimize the efficiency of my existing test suite?
  • What additional steps can I take to best prepare my test lab?


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UnicodeIUC20
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Unicode Standard Conference Board Conference CD Last Conference Past Conferences Next Conference
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9 November 2001, Webmaster